The Back-Up Care Advantage Program provides peace of mind when your regular caregiver cannot provide care for your dependent or an unexpected need arises. Twenty days per employee per year are available at a highly discounted rate. Center-based child care, in-home child care and in-home adult/elder care are available. Care recipients (whether healthy or mildly ill) include children, teens, adults and elderly family members. To enroll, go online . The username is Newell and the password is Newell. Or you can call the toll-free number at 1-877-BH-CARES (1-877-242-2737). Care Consultants are available 24 hours per day, 7 days a week. Learn more by reviewing the FAQs .